Skills & Competencies for Information Technology Generalist

Information Technology Generalist job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Information Technology Generalist

Performs overall information systems planning, implementation and administrative procedures in a variety of IT functional areas.

JOB RESPONSIBILITIES for Information Technology Generalist

Provides operational infrastructure support, maintenance, troubleshooting to ensures optimum utilization of IT resources. May be involved in hardware/software/vendor selection, security, training, coordination and scheduling of IT initiatives.

Information Technology Generalist SALARY RANGE

BASE 50%
$83,320
TOTAL 50%
$86,557
Job Level
P02
Job Code
IT10000245
Education/Degree
Bachelor's Degree
Reports To
Supervisor

Information Technology Generalist Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Information Technology Generalist skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

10 general skills or competencies (Job family competencies) for Information Technology Generalist

1 Job Family Competencies – Business Analysis
Proficiency Level -2
Skill definition-Analyzing an organization's structure, process, technology, and capabilities to determine information systems changes needed for achieving organizational goals.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices used in analyzing an organization's technology infrastructure.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Applies appropriate analysis techniques to identify the needs of each business unit.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements best practices in identifying changes needed in the enterprise architecture.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Drives continuous process improvement initiatives to achieve long-term business goals.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs and develops software programs to improve our business operations.
See 4 More Skill Behaviors
2 Job Family Competencies – Business Continuity
Proficiency Level -2
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for business continuity management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in developing plans to shorten the period of operation disruption in our organization.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Analyzes emergency responses to ensure our organization is ready for any emergency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Delivers innovative strategies to maintain our service availability during unexpected disruptions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates business continuity plans to mitigate emerging risks that affect business operations.
See 4 More Skill Behaviors
3 Information Technology Generalist - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Generalist
Proficiency Level - 4
5 Competency for - Information Technology Generalist
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Information Technology Generalist

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
See 4 More Skill Behaviors
2 Core Competencies – Time Management
Proficiency Level -2
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Cites examples of prioritization methods used to manage and save time in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Adheres to schedules to allocate time for specific tasks efficiently.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Assesses relevance of tasks to prioritize and produce better quality work.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates programs to develop our employees' understanding of time demand and management.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds a system to manage our business's workload and eliminate time-wasting activities.
See 4 More Skill Behaviors
3 Information Technology Generalist - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Generalist
Proficiency Level - 4
5 Competency for - Information Technology Generalist
Proficiency Level - 5

Summary of Information Technology Generalist skills and competencies

There are 0 hard skills for Information Technology Generalist.
10 general skills for Information Technology Generalist, Business Analysis, Business Continuity, Information Technology Infrastructure Library (ITIL), etc.
7 soft skills for Information Technology Generalist, Attention to Detail, Time Management, Initiative, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Information Technology Generalist, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.